Contact Avis
We're here to help
Our friendly team is happy to help with all queries regarding your rental and your rental car.Please quote your rental agreement or reservation number when you contact us, so that we can recall details of your rental on our system.
Before your journey
Reservations
8am – 6pm
Monday to Friday+43 (0) 800 0800 8757
During your journey
Queries during the rental period should be referred to the hire station where you picked up your vehicle.
24-Hour Breakdown Assistance
00800 22 55 22 00
After your journey
Invoice Queries
+43 (0) 160 187 - 151
Customer Services
9am – 5pm
Monday to Friday+43 (0) 160 187 - 0
Avis Preferred
For questions about your profile and rewards
Tel.: +43 (0) 800 070229
Other enquiries
Careers
+49 (0) 6171 681 351
Avis Budget Autovermietung GmbH & Co. KG
Zimmersmühlenweg 21
61437 Oberursel
GermanyAvis Press and PR Office
Tel.: +49 69 17 53 71-034
Global Communication Experts GmbH
Business Customer Queries
Tel.: +43 (0) 138 50 346
Data Protection Representative
Fax: +49 (0) 69 9043 7974
AGOR AG
Hanauer Landstraße 151 - 153
60314 Frankfurt am Main
Germany
Get in touch by post
- Avis Autovermietung Gesellschaft m. b. H.
Laaer-Berg-Straße 43
1100 Wien
European Car Rental Conciliation Service (ECRCS)
We are a member of the European Car Rental Conciliation Service (ECRCS). The ECRCS is an independent body that reviews disputes without any costs to the customer. If you're not satisfied with our service you can ask us to submit your case to the ECRCS. More information: www.ecrcs.eu.