We're here to helpOur friendly team is happy to help with all queries regarding your rental and your rental car.
Please quote your rental agreement or reservation number when you contact us, so that we can recall details of your rental on our system.
Before your journey
8am – 9pm
Seven days a week
- +43 (0) 800 0800 8757
During your journey
Queries during the rental period should be referred to the hire station where you picked up your vehicle.
- 24-Hour Breakdown Assistance
- 00800 22 55 22 00
- For questions about your profile and rewards
- +43 (0) 800 070229
- Tel.: +49 (0) 6171 681 351
Avis Budget Autovermietung GmbH & Co. KG
- Avis Press and PR Office
Tel.: +49 69 17 53 71-034
Global Communication Experts GmbH
- Business Customer Queries
- Tel.: +43 (0) 268 22056594
- Data Protection Representative
- Fax: +49 (0) 69 9043 7974
Hanauer Landstraße 151 - 153
60314 Frankfurt am Main
Get in touch by post
- Avis Autovermietung Gesellschaft m. b. H.
European Car Rental Conciliation Service (ECRCS)
We are a member of the European Car Rental Conciliation Service (ECRCS). The ECRCS is an independent body that reviews disputes without any costs to the customer. If you're not satisfied with our service you can ask us to submit your case to the ECRCS. More information: www.ecrcs.eu.