Contact Avis
We're here to help
Our friendly team is happy to help with all queries regarding your rental and your rental car.Please quote your rental agreement or reservation number when you contact us, so that we can recall details of your rental on our system.
Before your journey
- Reservations
8am – 9pm
Seven days a week - +43 (0) 800 0800 8757
During your journey
Queries during the rental period should be referred to the hire station where you picked up your vehicle.
- 24-Hour Breakdown Assistance
- 00800 22 55 22 00
After your journey
- Invoice Queries
- Request rental invoice ›
- +43 (0) 160 187 - 151
Customer Services
9am – 5pm
Monday to Friday- +43 (0) 160 187 - 0
- kundenservice@avis.at
Avis Preferred
- For questions about your profile and rewards
- +43 (0) 800 070229
- preferred@avis.at
Other enquiries
- Careers
- recruitment@avis.de
- Tel.: +49 (0) 6171 681 351
- Avis Budget Autovermietung GmbH & Co. KG
Ricarda Kwasniok
Zimmersmühlenweg 2161437 Oberursel
Germany - Avis Press and PR Office
Tel.: +49 69 17 53 71-038
Global Communication Experts GmbH
- Business Customer Queries
- Tel.: +43 (0) 268 22056594
- Data Protection Representative
- info@agoratra.de
- Fax: +49 (0) 69 9043 7974
- Agoratra AG Sascha HesseHanauer Landstraße 151 - 15360314 Frankfurt am Main
Germany
Get in touch by post
- Avis Autovermietung Gesellschaft m. b. H.
Laaer-Berg-Straße 43
1100 Wien
European Car Rental Conciliation Service (ECRCS)
We are a member of the European Car Rental Conciliation Service (ECRCS). The ECRCS is an independent body that reviews disputes without any costs to the customer. If you're not satisfied with our service you can ask us to submit your case to the ECRCS. More information: www.ecrcs.eu.